WHO WE ARE
PreparedEx is the leading crisis, emergency and security management company, helping organizations assess and improve their crisis preparedness and management . At PreparedEx, our main area of expertise is the design and delivery of simulation exercises including; Corporate War Games, Tabletop Exercises, Functional Exercises and Full Scale Exercises. PreparedEx also provides a number of related additional professional services and solutions.
WHAT WE DO
PreparedEx is a company devoted to making organizations more resilient to the myriad risks they face. If not planned for and managed these risks could suddenly threaten an organization’s reputation or ability to function. PreparedEx’s mission is to continuously improve our customer’s ability to efficiently prepare for and manage crises. Due to our commitment, we continuously refine our skills, streamline our processes and increase our capacity to uphold the highest standards of excellence that we have set within this industry.
BUILDING RESILIENCE THROUGH CRISIS, EMERGENCY, SECURITY AND CONTINUITY PREPAREDNESS EXERCISES
PREPAREDNESS CAN ONLY TRULY BE MEASURED THROUGH REALISTIC EXERCISES
PreparedEx has been a fantastic partner for our crisis preparedness program. They have been instrumental in helping shape our preparedness strategy, improved our processes and worked with all levels of global leadership to ensure we are prepared for a variety of potential issues.
The use of the LaunchPAD application during our exercises assisted CLNG in demonstrating to our regulatory and external stakeholders that we were operationally ready to manage an incident.
I am pleased to say we effectively partnered with PreparedEx, LLC to conduct a simulation exercise with our Incident Management Team which included scenario creation unique to our business, the dynamic delivery of said scenario, and a debriefing that focused on risk decision making in the face of a crisis. Their unique expertise and ability to manage the event was the subject of universal praise from our management team.
LaunchPAD is a very effective tool for our quarterly drills required by our regulator Transport Canada. The application is simple to use and depending on the scenario allows real time response to dynamic and changing situations as the drill unfolds, and in addition provides a hard copy record of our SGF officers actions
The team at Preparedex is more than a consultant, they are a partner to us in helping ensure our business is prepared to effectively respond to multiple types of crises. The simulations are very realistic and draw our teams into the exercise as if it were an actual event.
OUR LEADERSHIP SKILLS WERE CRAFTED IN SOME OF THE TOUGHEST ENVIRONMENTS
MANAGING DIRECTORRob is a Principal at PreparedEx where he manages a team of crisis preparedness professionals and has over 20 years of experience preparing for and responding to crises. Part of his leadership role includes assisting PreparedEx clients in designing, implementing and evaluating crisis, emergency, security and business continuity management programs. During his career Rob has worked for the US State Department’s Anti-Terrorism Assistance Program, as a crisis management consultant in Pakistan and Afghanistan where he negotiated with the UN and Pashtun tribal warlords and he served with the United Kingdom Special Forces where he operated internationally under hazardous covert and confidential conditions. Rob was also part of a disciplined and prestigious unit The Grenadier Guards where he served Her Majesty Queen Elizabeth II at the Royal Palaces in London. Rob was a highly trained and experienced infantryman serving in Desert Storm and commanded covert operational teams and was a sniper. Rob has keynoted disaster recovery conferences and participated in live debates on FOX News regarding complex security requirements and terrorism. Rob has a Queen’s Commendation for Bravery.
SECURITY MANAGEMENTOver the past 20+ years, Mike has been involved in numerous aspects of physical security both foreign and domestic for private and commercial clients as well as Local, State and Federal government agencies. Mike has more than 10 years of private sector security consulting experience in project management, high risk security operations, planning, threat, risk and vulnerability assessments (TRVA), maritime security, critical infrastructure protection, as well as the design of CCTV, access control and intrusion detection systems. A veteran US Army Non-Commissioned Officer with almost 11 years of service, Mike has demonstrated leadership and management expertise with proven capacity to perform effectively in a variety of routine and crisis and emergency situations. During his career in the military, Mike served in several positions to include Infantry Squad Leader, Reconnaissance Scout, Sniper, Instructor and Operations NCO with multiple overseas deployments to Northeast and Southeast Asia as well as the Middle East. As a civilian security specialist in Iraq Mike spent almost 2 years on the Coalition Munitions Clearance program providing protection for ordinance disposal personnel as well as remote camp, and convoy security operations.
CREATIVE MANAGERJenny Svenstrup is an accomplished graphic designer with 10+ years experience in corporate identity, print/web design, and custom graphics. Jenny, a native of Cape Cod, MA has worked in many fields over the years, from nursing to business management, and traveling the world as crew on sailing yachts. She began her design career freelancing in the New England area until she started JS Graphics and Marketing in 2008. She has worked successfully in both Spain as well as in the US, and has worked with a variety of clients from all over the world. Her speciality and passion are in photo manipulation/retouching, and custom illustrations. Her creativity is fueled by an addiction to nature, travel, live music and her two young children. Jenny brings to PreparedEx her knowledge and experience to create true-to-life, realistic visuals to the crisis exercises and drills.
WAR GAMING SPECIALISTDonald Estes has over 20 years of experience conducting research, analysis, and war gaming support to the Department of Defense, DHS, other government agencies and commercial clients. During a distinguished career as a naval officer in military intelligence, Mr. Estes held the Military Chair of Intelligence and was a professor in Joint Military Operations at the Naval War College in Newport, Rhode Island. In his tours of duty at the Naval War College, and more recently as leader of the Sonalysts Team conducting war games and tabletop exercise, Mr. Estes has been involved in designing, executing, and analysis of more than 150 games/workshops, and experiments examining concepts for the deployment of military forces, and continuity of operations for DHS, FEMA, and other government operations. In recent years, he has conducted games for large corporations to develop strategies and plans included examination of emerging or disruptive technology, crisis communications, corporate decision-making, and continuity of operations.
EMERGENCY MANAGEMENT ASSOCIATEAs a Senior Consultant for PreparedEx and Director of Emergency Solutions International, Mark has assisted partners from industry, the private sector and government in their “All Hazard” emergency planning, preparedness and risk assessment needs. Deputy Gillan concluded 26 years of service with the Saint John Fire Department in August of 2011. He graduated from the University of New Brunswick with a Degree in Business Administration (B.B.A.). As well, he has completed the Dalhousie University, Certificate in Incident Command, the Canadian Association of Fire Chief’s: “Chief Fire Officer” Designation (C.F.O.) and the British: Institute of Fire Engineer’s “Member’s Level” Designation (MIFireE) Award. As a Command Officer, Mark has served as Incident Commander, Safety Officer and Emergency Site Manager at a number of serious incidents. On several activations of the Saint John Emergency Management Organization, Mark has fulfilled the roles of Fire Services Representative and Manager of the EOC.
CRISIS COMMUNICATIONS ASSOCIATEDavid Kalson is an expert in issues and crisis management. He has more than 25 years experience providing strategic communications counsel, on-the-ground assistance and highly targeted media relations and “new media” programs to manage issues and crises as well as reputation enhancement for both profit and not-for-profit organizations. Business sectors he has counseled include energy, food and beverage, financial services, healthcare, consumer products and technology. He has designed and implemented communication / media relations programs, often emphasizing Web-based strategies, to address issues including data security breaches, environmental accidents, product recalls, financial problems, high-profile lawsuits, corporate governance issues, criminal behavior, attacks by opposition groups, government/regulatory challenges, competitive challenges and labor disputes. Companies he has counseled in relation to crisis drills, plans and crisis management include Cargill, Dunkin’ Brands, Cadbury Schweppes, Staples, Entergy, Eli Lilly, Canaport LNG and the American Automobile Association (AAA).
REPUTATIONS CAN BE RUINED IF THE RESPONSE IS SLOW AND DISORGANIZED
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