Six Truths of Every Crisis

Six Truths of Every Crisis

At some point, nearly every organization will experience a crisis. For many, unfortunately, their crisis planning strategy is denial: “that will never happen to our company.” Except that it probably will. Sooner than you think. When all hell breaks loose, consider...
Five Steps to Develop the Crisis Communication Plan

Five Steps to Develop the Crisis Communication Plan

VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans?...
You Need More than a Continuity Plan to Prepare for Crisis

You Need More than a Continuity Plan to Prepare for Crisis

“My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business...