Mark Hoffman’s “Ransomware as a Crisis”

Mark Hoffman’s “Ransomware as a Crisis”

Mark Hoffman, who we interviewed this past summer for the PreparedEx Podcast, wrote a great article for the International Crisis Management Conference (ICMC),  “Ransomware as a Crisis“.  In his article, Mark discusses the importance of cyber security in...
Social Media – A Double-Edged Sword

Social Media – A Double-Edged Sword

How will your organization handle social media during a crisis? David Kalson of PreparedEx recently presented, “The Internet, Social Media, and Crisis Communications”, at the International Crisis Management Conference in Boston this past April. During his...
Does Your Business Have A Cyberbully?

Does Your Business Have A Cyberbully?

Cybersecurity in general is always a hot topic in terms of Crisis Management.  However, cyberbullying in the corporate space isn’t always addressed.  Erik & Jonathan Bernstein of Bernstein Crisis Management wrote a great blog on the subject.  In their...
6 Rules for Social Media Use Before and During a Crisis

6 Rules for Social Media Use Before and During a Crisis

As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...