Four Common Mistakes in Crisis Communications Manuals

Four Common Mistakes in Crisis Communications Manuals

Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft   Although a crisis communications manual might look to be a complex contraption to the untrained eye, what the manual needs to accomplish can simply be condensed to two important things:...
Striving For Continuous Improvement

Striving For Continuous Improvement

At PreparedEx, our client’s feedback is priceless. Our clients routinely evaluate the exercises at the end of each session.  We use a standard evaluation form which we then summarize and track for trends to ensure that changes to our process, tools, etc. are...