CC Series Short: Crisis Team Activation

CC Series Short: Crisis Team Activation

To ensure that your team is ready to respond in a crisis, you need an activation process. Some teams use emergency notifications like text or e-mail; others have systems like OnSolve’s advanced critical communication tool to activate members. No matter what...
CC Series Short: Crisis Team Activation

CC Series Short: Crisis Response Strategy

Crisis response strategies are purposeful actions taken to reduce the negative effects of a crisis on an organization and its stakeholders, and are critical resources for limiting negative effects on the organization’s reputation. The dynamic nature of crises...
CC Series Short: Crisis Team Activation

CC Series Short: The Crisis Communications Plan – Part 3

Rule # 1 of Crisis Communications: Show Empathy — Be Human. They don’t care how much you know until they know how much you care. Going in front of the media during a crisis is a double-edged sword. On the one hand it affords the organization’s spokesperson a...