How to Prevent Groupthink in Crisis Communications

How to Prevent Groupthink in Crisis Communications

Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication When crisis communications teams work perfectly together, they will achieve great results. When such alignment takes on the form of “groupthink” however, the results will often...
The Missing Ingredient in Too Many Cyber Response Plans

The Missing Ingredient in Too Many Cyber Response Plans

By: Mark Hoffman, MBCI, CBCP Recently, a client asked me to review a Cybersecurity Response Plan template that they had purchased from a ‘leading’ research organization.  This 21-page document was intended to be used by my client’s IT department in response to a...
Building the Perfect Social Media Crisis Management Plan

Building the Perfect Social Media Crisis Management Plan

Guest Author – Natalia Andrew With over 3.96 billion active social media users worldwide, platforms such as Facebook, Instagram, Twitter, and TikTok have become mainstream sources of more than just entertainment. In fact, a social media report by Our World In...