by Deb Hileman | Dec 10, 2015
“My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business...
by Deb Hileman | Jul 28, 2015
It’s not news: media headlines tell shocking stories of organizational crises every. single. day. Moreover, while some crises happen suddenly, they are much more likely to smolder, perhaps for years before they erupt. A crisis may not be shock and awe, but can still...