by David Kalson | Sep 11, 2014
Acting and communicating ethically should be a daily priority for any organization. However, during a crisis, the stakes grow higher, and the ethical challenges of communicating both accurately and strategically can be very complicated. For example: How should...
by David Kalson | May 12, 2014
It’s a harsh and inevitable reality: A crisis lurks just around the corner for all organizations. A well-tested, up-to-date crisis plan is therefore indispensable for ensuring business continuity and brand protection when reality strikes. But some plans are...
by David Kalson | Apr 22, 2014
When your organization encounters a crisis, say a fire, you’ll of course take immediate steps to put it out. But depending on how big the fire is, it could mean a prolonged crisis, and you’ll want to have some way of measuring its seriousness so you can act...
by David Kalson | Feb 10, 2014
Can a crisis plan that’s regularly tested through crisis simulation exercises help to prevent disasters such as the cataclysmic train derailment that occurred in the Quebec town of Lac-Mégantic last July? The answer is — yes and no. Yes, if...
